Spin Panda Help and Contact
Questions, technical hiccups or advice on responsible gambling? Our customer service team is here every day.
Live chat
Talk to our team directly through the chat window on the site.
Send a message and usually receive a reply within one business day.
FAQ
Answers to common questions about accounts, payments and bonuses.
Player protection
Specialist support for limits, cool-offs and account closure.
Here are all the ways to reach our team along with external services worth knowing. We handle requests promptly and without judgement.
Live chat is fastest
Live chat sits at the bottom right of every page. You typically reach an agent within minutes and can share screenshots or documents directly.
Email for detailed matters
For requests with attachments or long explanations, email is best. Replies usually arrive within 24 hours. Use the email linked to your account for quick verification.
Player protection
A dedicated team handles questions about limits, cool-offs and account closures. Background lives on Spin Panda Responsible Gambling and Spin Panda Close Account.
External Australian support
For independent help, call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. Lifeline on 13 11 14 is also there in crisis.