Spin Panda Help and Contact
Questions, technical hiccups or advice on responsible gambling? Our customer service team is here every day.
Live chat
Talk to our team directly through the chat window on the site.
Send a message and usually receive a reply within one business day.
FAQ
Answers to common questions about accounts, payments and bonuses.
Player protection
Specialist support for limits, cool-offs and account closure.
Here are all the ways to reach our team and the external services you can lean on. We handle requests promptly and without judgement.
Live chat is fastest
Live chat sits at the bottom right of every page. You usually reach an agent within minutes and can share screenshots or documents on the fly.
Email for detailed issues
For matters needing attachments or longer explanations, email is the best route. Replies usually arrive within 24 hours. Use the address linked to your account so we can verify you quickly.
Player protection
A dedicated team handles limits, cool-offs and account closures. Background sits on Spin Panda Responsible Gambling and Spin Panda Close Account.
External UK support
For independent advice, contact GamCare on 0808 8020 133 or visit begambleaware.org. Your GP can also be a good first step.